Other third party sites (including those partners, advertisers, sites or services to which the Bearfoot Kids website links or is otherwise connected) may have their own privacy policies and practices, which we do not control. Third parties may be placing and reading cookies on End Users’ browsers, or using web beacons or similar technologies to collect information in connection with the Google Customer Reviews Program
GENERAL PRIVACY INFORMATION
Please keep in mind that whenever you voluntarily disclose personal information on any online service or website – for example on message boards, through email, or in chat areas – that information can be collected and used by others.
In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Further, while we take reasonable steps to protect your personal information once it is in our possession, Bearfoot Kids cannot ensure or warrant the security of any information you transmit to us before it reaches us, and you do so at your own risk. You are solely responsible for maintaining the secrecy of your passwords and/or any account information.
Please be careful and responsible whenever you are online.
COLLECTION USE AND DISCLOSURE OF INFORMATION
In certain circumstances, Bearfoot Kids may collect personal information about you, for example when you create an account, contact us, enter a competition, make a purchase or join a mailing list. The type of personal information we may collect includes your name, contact details, payment details and enquiry or complaint details.
We collect and use your personal information to provide, administer, improve and personalise our website and our products and services, to run competitions, conduct surveys, process payments and refunds, understand you better, maintain and update our records, complete registrations, verify your identity, train and manage our staff, protect our lawful interests and facilitate any acquisitions or potential acquisitions of our business. We may not be able to do these things without your personal information. For example, we may not be able to deliver your orders or respond to your enquiries.
We may exchange personal information with our related companies and with third party service providers who assist us with payment, marketing, data processing, IT, archival, auditing, accounting, customer contact, legal, business consulting, banking, delivery, data analysis, document management, research, investigation, insurance, website and other services. Some of these third parties may be located in Australia, USA, EU countries and other countries.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We generally store your contact information in electronic form on a secure server behind a firewall, but may also store some hard copy information.
Credit card numbers are not stored in our systems in accordance with the highest of PCI-DSS standards. When purchasing from Bearfoot Kids your financial details are passed through to a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology.
If you choose to modify your personal information, you may do so by visiting the Bearfoot Kids member page. You will be required to submit a valid member ID and password for authentication before you will be able to modify your file. Because password and credit card information has been encrypted, it is completely invisible, including to our customer service team.
A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a member ID that the site uses to track the pages you’ve visited. But the only personal information a cookie can contain is information you supply yourself.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at claudia[at]bearfootkids.com.au